Correspondence System is a web-based solution (supported by most browsers and can be accessed through mobile application (iOS and Android). 

Please contact your Sdd Account Manager or sdd Service Desk via sd@sdd.shj.ae or 065017717.

The application could be hosted on the entity’s premises or through the “Cloud Computing from sdd. 

The deployment should take 3 business days (Excluding customization). 

Please contact your SDD Account Manager or SDD Service Desk via sd@SDD.shj.ae or 065017717.

Adobe, Microsoft (Windows, M365 E5, SQL, etc.), Endpoint protection (MS Defender), and Veeam Backup Software Licenses. 

Please contact your SDD Account Manager or SDD Service Desk via sd@sdd.shj.ae or 065017717.

Backups are maintained on the virtual machine level, file level and application level (supported applications: Microsoft SharePoint, Microsoft Exchange, Microsoft SQL, Active Directory). Incremental backups are taken daily, along with weekly and monthly full backups. 

SDD  Cloud Computing supports different workloads such as General purpose, Compute optimized, and Memory Optimized. For further information, please contact SDD Service Desk or your Account Manager. 

Please contact your SDD Account Manager or SDD Service Desk via sd@SDD.shj.ae or 065017717.