Introduction Sharjah Digital Department, Government of Sharjah (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
SDD Mail Service can be accessed through the mobile app (outlook), Outlook client for PC & Mac or Outlook Web Access using any web browser.
Mail Archiving is a built-in service offered by SDD once Mail is activated. It archives users e-mails automatically when it reaches 70% or one year. Archived e-mails can be accessed easily through the Outlook client or webmail.
SDD offers two types of mail subscriptions, Normal with 5GB mailbox size and VIP with unlimited mailbox size.
Please contact your SDD Account Manager or SDD Service Desk via sd@SDD.shj.ae or 065017717.
Sharjah’s Digital Transformation Strategy serves as the blueprint for shaping the emirate’s connected, inclusive, and sustainable digital ecosystem. It reflects an integrated vision that unites technology, governance, and human development, empowering Sharjah to become a global model for ethical, human-centered digital leadership.
Strategic Objectives
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Our Core Values
Transparency and Trust
Building credibility through openness and integrity.
Integration and Collaboration
Driving collective progress across entities.
Innovation and Agility
Adapting to change and leading with creativity.
Flexibility and Resilience
Ensuring every initiative delivers measurable value.
Reliability & Accountability
Building systems that evolve with the needs of society.
Director’s Message
Eng. Lamia Al Hosan Shamsi
SDD Director
Director’s Message
At the heart of our work lies a single belief: people are the true drivers of digital progress. They inspire every idea, shape every innovation, and remain the measure of every success.
Our vision is to be a people-first digital innovator, redefining digital work beyond conventional boundaries, enhancing quality of life, and shaping an inspiring future for Sharjah. Through data-driven governance, emerging technologies, and proactive service design, we create integrated digital experiences that meet individual aspirations while enabling government entities to excel.
With the continued support of our leadership, we are building a cutting-edge ecosystem of digital excellence, co-creating transformative solutions that deliver lasting impact, drive meaningful change, and reinforce Sharjah’s global standing as a hub for innovation, trust, and smart governance.
Sharjah Digital Department (SDD) leads the emirate’s digital transformation by fostering collaboration across government entities, strengthening data governance and cybersecurity, and driving innovation. Our focus is on elevating service quality, building citizen trust, and improving people’s lives every day.
